Your email is going to spam
It's almost always a matter of configuration, not fate: it's diagnosed in a few hours, and often fixed the same day.
What’s probably happening
Your messages are technically correct, but the servers receiving them can’t verify that they really come from you. That verification rests on three technical records, SPF, DKIM and DMARC, which prove to receiving servers that the message really was sent from your domain. That’s what makes deliverability: the fact that your messages actually land in your customers’ inboxes.
The classic causes: a record missing, or left wrong after a change of host or of provider; bulk sending done from an ordinary mailbox; a domain that has landed on a blocklist without anyone knowing. The most frequent case we see: a configuration set years ago by someone who has since left, and that nobody has dared touch.
What we do
We read what exists (records, the headers of your messages, the reputation of the domain) and we tell you what’s blocking it, in plain words. Then we fix it: the records are rebuilt properly, tested against the main mail providers, and watched long enough to confirm that your messages arrive again. It’s a short piece of work, with a fixed scope and no commitment to what follows.
What you get
Email that arrives, records corrected and documented, in your name, with your host, and a report saying what was found, what was changed, and what to keep an eye on. If the problem lies somewhere other than the configuration, we tell you that too: an honest diagnosis is worth more than a fix sold as a matter of course.
What comes next, if you want it
The work described here stands on its own, with no commitment to what follows. The topic below covers it, and the rest if you decide to.
Tell us about your project, or your problem.
Describe your situation in a few lines, however it comes to you. You get a first reading in writing: what we understand, what we would do, where to start. Not an automatic acknowledgement, and no sales follow-up: an answer you can use, even if it stops there.