What we do

Strategy, organisation, execution, continuity.

Strategy decides what has to be done and in what order. Organisation understands the real work, writes the specifications, puts the processes in place and documents them. Execution builds the foundations, websites, e-commerce and automation. Continuity watches over it and makes it last. Each area can be taken on its own: most engagements start with one, and many stop there.

Strategy - Audit, roadmap, trade-offs Knowing what to do, in what order, and why. Organisation - Specifications, processes, documentation Understanding how you work, writing it down, so the right thing gets built. Execution - Foundations, interfaces, automation The foundations that carry everything, what your customers see, and what works on your behalf. Continuity - Updates, verified backups, monitoring It runs, it stays up to date, and if it breaks, someone knows before you do.

What you're looking for

Let's start from what you want to achieve.

You don't necessarily arrive with a problem: sometimes it's a goal. Here are a few of the most common ones.

Know what your existing setup is worth, and where to take it. Strategy Know what to do first, what to postpone, and what not to do at all. Strategy Put things in order: written rules, processes, documentation. Organisation Stop your operations resting on one person's memory. Organisation Be found by search engines and by AI assistants. Execution Sell online, without losing customers in the checkout. Execution Save time on what repeats. Execution Email on your own domain name, with messages that actually arrive. Execution Sleep easy: monitored, backed up, maintained. Continuity Have an outage detected before your customers see it. Continuity

Examples, not a catalogue: if your goal isn’t here, describe it to us however it comes to you.

The digital chain

Digital is becoming the backbone of the company.

Your domain name, your email, your website, your business tools (ERP for operations, CRM for customer relationships), your backups: all of it forms one whole.

What identifies you

Domain names Brand guidelines applied Design system

What keeps you running

Email Collaboration ERP CRM Hosting

What makes you visible

Website E-commerce SEO AEO Performance Web accessibility

What saves you time

Automation Integrations AI Internal tools

What puts things in order

Specifications Documentation Processes Accounts in your name

What protects you

Backups Updates Monitoring Tested restores

You can take one piece, several, or all of it. The difference is that we know the rest.

Our limits

Our trade is a technical one.

Designing, building, connecting, securing, maintaining. The rest (advertising, marketing, creative work, training) we don't practise: we put you in touch with people who do it every day.

Online advertising We build what advertising points at; we don't buy traffic.

Lead generation Generating sales leads is a trade in its own right.

Marketing proper Brand strategy, editorial line, content production.

Creative work We apply an existing identity; we don't invent one.

Training We document and see you through the changeover; we don't train.

IT support A frozen computer, a printer, hardware: not our trade.

Tell us about your project, or your problem.

Describe your situation in a few lines, however it comes to you. You get our first take, in writing: what we understand, what we would do, where to start. Not an automatic acknowledgement, and no sales follow-up: an answer you can use, even if it stops there.

contact@z29k.com