Your site was delivered by someone you can no longer reach
We recover the access, we take stock, and the site becomes a living site again, or we tell you plainly that it costs more to repair than to rebuild.
What’s probably happening
The site still runs, but nobody knows how to change it any more: the provider has vanished, the access is lost or scattered, the updates were never done. Every passing month makes two things worse: security, because an unmaintained site accumulates known holes, and dependence, because the day the hosting expires, nobody knows where the backups are or how to put it back online.
What we do
First recover what can be recovered: access to the hosting, the domain, the code, the backups. There’s almost always a path, even without the former provider. Then take stock: versions, dependencies, what’s sound, what’s fragile, what’s urgent. Then put it back to work: updates, verified backups, documentation, and the changes you have been waiting on for months.
One piece of plain speaking up front: sometimes taking stock concludes that picking the site up costs more than rebuilding it. If that’s the case, we tell you with the figures for both options, and the decision stays yours.
What you get
A site someone can work on again, full access in your name, backups that actually restore, and documentation that means no provider, us included, will ever become indispensable again.
What comes next, if you want it
The work described here stands on its own, with no commitment to what follows. The topic below covers it, and the rest if you decide to.
Tell us about your project, or your problem.
Describe your situation in a few lines, however it comes to you. You get a first reading in writing: what we understand, what we would do, where to start. Not an automatic acknowledgement, and no sales follow-up: an answer you can use, even if it stops there.